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We have a dedicated team at our HQ who are always available for technical advice and support – Monday to Friday. 

Frequently Asked Questions

This innovative tool is tailored for Destination Marketing Organizations and City/County Councils in Ireland, the UK, the USA, the UAE, and Europe.

The AI Itinerary Plug-In is a dynamic tool designed for Destination Marketing Organizations and City/County councils. It integrates with your website to provide personalised travel itineraries based on real-time data and local insights.

Our AI model analyses each visitor’s preferences, interests and behaviour to craft custom itineraries that resonate with their unique tastes, making every trip feel special and tailored.

Absolutely. The tool taps into live updates on weather, traffic, and business operations to ensure that every itinerary suggestion is practical, relevant and up-to-date.

Feedback is crucial for continuous improvement. DMOs and Councils can analyse visitor responses to refine their offerings and ensure the highest satisfaction.

The itinerary is a one-stop-shop, integrating with services like live event guides, public transport, local weather etc. for a seamless travel experience.

Our tool is built to integrate with your existing data sources and approved third-party providers, ensuring that all information is accurate, up-to-date, and owned by your destination.

Offering personalised and innovative experiences helps destinations stand out, attract more visitors, and encourage positive word-of-mouth. This tool can foster repeat and longer visitation by collecting data on visitors’ preferences and presenting those options again to the audience, thereby encouraging them to return.

To implement the AI Itinerary tool on your website will take 12 weeks to process with a maximum of 20 hours of input required from the Destination Marketing Organization. This is mainly to do with collaborative discussions and Great Visitor Experiences presenting project progress reports.

The tool adheres to strict data privacy regulations and GDPR, ensuring that personal information is securely handled, and visitor data is protected. We will work with each destination in relation to your data regulators. 

This project will be managed by Great Visitor Experiences. We will co-ordinate with the client and identified stakeholders in the successful delivery of this project. We will fully manage the timetable and project delivery of key milestones.

This product is targeted at visitor attractions and museums in Ireland, the UK, the USA, the UAE, and Europe.

Our platform is designed in a way that is simple and straight forward to use. Simply log on to our portal from a PC and fill in our pre-populated fields with your site content and general information. Once your information has been uploaded, your business will go live within 24 hours.

If you would like to purchase our Visitor App, just book a demo and our team will take you through all the options to find the best product that will fit your business.

We have built this software specifically for the visitor attraction and museum sector. If you want to attract additional visitors and improve their experience, then you are a perfect fit.

Our team have done most of the hard work in advance. You just need to identify key points of interests or “Hotspots” and gather content from video, audio, pictures or written stories in relation to these hotspots. This means, that you can simply create a hotspot, number it, upload your content and that’s it. We manage the rest.

Once content is uploaded to our platform, we will be notified by email. Once reviewed, it is published and live within 24 hours.

Yes, our team can help and assist you along this journey. Book a demo and we will walk you through the next steps.

We have different support packages available. Book a demo and we will discuss what package is suitable for each site. We can schedule a free virtual conference call with your team to get everyone on board. After that, we are happy to take telephone calls or email queries from you. We also have additional paid supports such as site visits to map out your visitor journey. We can also create new content and write everything you need for your site.

Yes, you can organise a site visit with one of our team. Simply book a demo and we can assess your requirements. We love visiting new and interesting places.

We have 3 core offerings and charge a small fee on an annual basis. Book a demo to determine which package is best for you.

You will have complete access to your web portal and can update and change your details at anytime.

Yes, we offer 3 different pricing tiers. We believe that our technology should be available for everyone, even the smallest business. As your attraction or museum needs grow, we grow with you. If you are a larger attraction or museum, we have additional levels that focus on retail sales, food & beverage sales and unique site features.

Outside of knowing how to use Microsoft Word, you do not need any technical or digital skills. Simply use the upload function to bring your sites content to life and Microsoft Word to write up some of your key details for visitors to view. Our pre populated fields will guide you.

Yes, our team will review your content to ensure that it meets all the minimum standards prior to publishing.

The Destination Guide is another element of our offering where we list everything that is available to see and do. Log on to Admin | Great Visitor Experiences to register and sign up to list your business for free.

Our National Destination Guide is FREE. Its our way of giving back to the sector. Simply sign up to register and upload your details. By adding our paid “Hotspot” module (optional) to your attraction or museum, you can transform how you attract and engage visitors in-destination.

Yes, you can enable our ticketing inventory module and booking engine as part of our Free National Destination Guide set up. Its simple to sign up and get going and there are no set up fees for your business.

Our key difference is that we actively promote your site to visitors in-destination. We have created a unique visitor engagement tool that links businesses and visitors together. We inform them of all the great things to see and do, while they are in location via push notifications. By adding a booking platform to our destination guide, it provides a powerful platform that goes beyond a simple booking engine.

If you already have online ticketing set up with another provider, our platform can still be used to sell tickets. Simply upload the number of tickets for sale and we do the rest. Consider us another sales channel that actively targets visitors that are already nearby.

Simply register your business directly on and follow the guided steps. It’s a really easy process. Fill in your details such as, prices for each category, number of tickets you want to sell per month and we do the rest.

We enable you to discount tickets in many ways from providing you a unique discount code to use with your promotions, to allowing you to discount off-peak slots and advanced discounted ticket sales. We have all the tools to increase your direct sales.